Merchant response for this review:
Thank you for your feedback. We're pleased that your UPWalker helps you to walk more upright, and you feel the walking position is more dignified compared to hunched-over alternatives. Users report reduced pain in the hands, wrists and back, and more walking comfort (which leads to easier and longer walking, and a more active lifestyle). We're committed to helping you improve your walking, and we noticed your note about a wobbly feeling when the armrests were raised up; this isn't typical with the UPWalker, as it's specifically engineered to provide stability. There is most likely a simple solution, and we want you to have the great walking experience the UPWalker is designed to provide. Please give our customer care team a call, we're here to help you at (866) 588-1845.
Also, we have a great instructional video for you, with easy steps for setting up and adjusting your UPWalker. You can view it on YouTube here: https://www.youtube.com/watch?v=SOAVg9slyUE&t=1s